Aug 14, 2009 forum forum my book world edition white light how to recoverunbrickreset the wd mybook while light possible scenarios started by. Western digital wdbacw0020hbk my book essential manuals. I have tried it on a laptop with windows 7 and on a destop pc with windows xp, it doesnt work. Millions of people around the world trust their data to my book desktop storage. Apr 05, 2010 got a wd my book essential smartware, need to reset password, trying to figure out how the reset button in the answered by a verified tech support specialist we use cookies to give you the best possible experience on our website. Cannot initialize wd my book essential 3tb hdd solutions. I have a 3tb mybook essential it worked great for about 6 months was a backup for all my photos im a professional photographer. View a manual of the western digital my book essential below. I do not have a windows pc with which to check the external against, all i have are macs, which do not show anything up when i plug it into them. Western digital my book problem question and answer dti.
I originally had smart ware installed with the device, and used it to backup many times. I have tried several things from changing the cable, removing the drive from the casing and hooking it up directly through sata, tried multiple recovery tools found but so far i havent had any luck. Just plug it in and save your valuable data, music, photos, and movies. A line of external hard drives by western digital, styled after hardbound books. I stored most of my videos, photos as well as documents for work. User manuals, guides and specifications for your western digital wd2500c032 my book essential storage. Mybook io error when waking up from sleep softraid.
I have tried connecting the my book directly to my computers ethernet port it does the same thing. We would like to show you a description here but the site wont allow us. Western digital my book troubleshooting, repair, and service manuals. For a while now, ive noticed that when i rest my hand on the thing, i can feel a verylight, almostclunky kind of thing happening inside it may have been happening all along, but i dont know i didnt check until after i had already been using the. Wd my book external hard drive stoped working external hardware. This time it is the 1tb mybook after i shut down the pc, i disconnected the wd. May 21, 2010 hey, im having problems with my 1 tb wd my book essential drive external usb hdd. Also, when plugged in at boot up, it stopsfreezes computer from completing. External drive failure wd my book essential 2tb my workaround all things dentistry. You can easily register your drive using the wd smartware software, as described in registering the drive on page 44. I decided not to shut down my imac, and i tried to turn my external hard drive back on, but it wont turn on.
By using the select a language button, you can choose the language of the manual you want to view. Designed to meet wds demanding requirements for durability, shock tolerance, and longterm reliability, we back up pun intended. The quick fix for this is to turn off and unplug the mybook, and then give it a few sharp taps around the power button to dislodge it. Wd mybook essential basic troubleshooting question wd community. If your product is not listed above, please visit the product page. Equipped with social media and cloud storage import, password protection and perfectly paired with wd backup or time machine, my book desktop storage helps keep your files safe.
Our latest edition now features visual, easytouse, automatic, continuous backup software and drive lock security protection, giving you beauty, brains and simplicity. What happens is i plug in my drive to power and the drive starts spinning up. Why isnt my wd my book external hard drive being recognized. Our latest edition features visual, easytouse, automatic, continuous backup software and drive lock security protection. After resetting connections a few times with the xbox, it came back. Western digital 3tb my book desktop external hard driveusb 3. Mar 14, 2011 western digitals mybook drives are very convenient and popular storage options, but if the drive stops working then you might have success by giving it a quick love tap. Before updating to the latest firmware, it is recommended that youve installed the latest updates and service pack on your computer. Why is my wd my book 3tb hard drive not showing up. Database contains 2 western digital wd2500c032 my book essential manuals available for free online viewing or downloading in pdf. Windows lost my usb western digital my book hard drive. Wd my book essential 1tb external hard drive, usb 3.
My book essential edition is a small, elegant, and easytouse usb external hard drive. An error in the handling of the gethostbyaddr function lets an. Launching wd smartware windows only if wd smartware is installed, select the wd smartware option on the wd quick view menu to display the wd smartware home screen. A few days ago i couldnt access this external hard dri. As to fixing this youll need to get a file recover app to hopefully knit back together the directory services which are corrupted on the disk. I also have the same problem as yours, same drive, same controller. Easy to use my book desktop storage is ready to use out of the box so you can start transferring files, saving your memories and backing up right away. The wd smartware pro automatic backup software protects your precious memories. My book essential smart backup and storage our bestselling my book external drive is an elegant, highcapacity storage solution for all the chapters of your digital life. First of all, i like to say im pretty much a noob when it comes to fixing computer stuff, so any help will be much appreciated. Western digital wd5000c032 my book essential manuals. Western digital my passport user manual pdf download. Yet another my book essential 2tb problem wd community.
The hard drive hasnt fallen down or been physically damaged in any way. Acronis true image wd edition software backs up your files on a system level, so a copy of your operating system, applications, settings and files is always close by. Ive only had it for a couple months and now its not showing up on my macbook pro. Western digital my book opening the case removing the drive. If louis rossman is near my house, im not gonna be mad. Now the drive isnt showing up on any of my comps except in disk management as 2 seperate unallocated partitions see picture below.
You can easily register your drive using the wd drive utilities software, as described in registering the drive on page 45. I just purchased a wd my book to use with time capsule, and it will no longer power on. My book and my passport are registered trademarks and my passport essential. Office depot and officemax have a variety of school uniforms, teacher. As shown in figure 1, your my book drive kit includes the following. Wd my book essential 3 tb controllerpcb issues connectivity.
Hi there i am having issues with my external hard drive wd my book. I have a western digital my book essential 3tb hard drive that i cannot mount or initialize. Western digitals mybook drives are very convenient and popular storage options, but if the drive stops working then you might have success by giving it a quick love tap. Allows you to schedule automatic updates and backups to protect your data, and works with dropbox to save files to the cloud 1. Western digital my book live user manual pdf download. Wd mybook essential basic troubleshooting question. Jan 03, 2012 just bought my 2nd my bookxxxxx problem is my first is locked.
My book essential user manual about your wd drive 1 about your wd drive. Hello, i just got a 500gb my book essentials at first it was working great, but now i cant get to my files on the drive and the icon will not show on my computer. For information about optional accessories for wd products, visit. Western digital wd my book essential edition data recovery. Got a wd my book essential smartware, need to reset password.
Western digital my book essential edition 1tb usb 2. Dec 21, 2015 my wd my book essential external hard drive suddenly wont get recognized by the computer. If a security alert is displayed during this installation, click accept or. Oct 15, 2015 after having owned a external hd drive from wd that died without reason i again have a problem with the wd. Instructions to disassemble a western digital mybook essentials usb external hard disk drive. My book drive, with the wd backup, wd drive utilities, and wd security software usb 3. Our latest edition features visual, easytouse, automatic, conti nuous backup software and drive lock security protection.
My book essential user manual about your wd drive 1 about your wd drive welcome to your my book essential external hard drive, an elegant, highcapacity storage solution for all the chapters of your di gital life. Read error in shares, read only files, lost permissions in shares md4. I can lock and unlock, but when adding the 2nd my book, it doesnt show up. Once system operational and plugged in, it appears in device manager. In smart ware, it showed the device as no writeable partition found. I checked disk utility to see if it shows up there and it doesnt. How to disassemble a wd mybook essential hdd snapguide. Wd my book essential drive not recognized on my mac. Wd mybook essential hdd not showing up in win explorer. When i want to run smartware it cant find writable partitions. We offer free diagnostics, no datano fee policy, final upfront quote and competitive prices. Dear wd community, hello my name is damsilon, i just bought wd my book essential 2tb 3. How can i reinstall my two wd my book essential disks.
Western digital my book essential 2tb is a wellknown desktop external hard drive which features universal compatibility with usb 2. Wd my cloud nas devices have hardwired backdoor the register. When i connect it to the computer i get disk cant be intiialized in disk manager. How to recoverunbrickreset the wd mybook while light. When i connect it after disassembling the enclosure i get unitialized 2 tb disk in disk manager. Wd 2 tb my book not recognized by norton or by file explorer, but shows up in device manager. User manual registering your drive always register your my passport drive to get the latest updates and special offers. Welcome to your my book essential external hard drive, an elegant, highcapacity storage solution for all the chapters of your digital life. Wd my book external hard drive stoped working posted in external hardware. So, suddenly my external wd disk isnt responding when plugging it into the electricity socket.
Western digital my book external hard drive question problem. Buy wd my book 4tb external hard drive storage usb 3. Also when i tried to turn off the mybook essential by pushing the power button, the hdd does not respond. Wd my book essential external hard drive not recognized. The elegant case resembles a book and takes up very little space on your desk. Unlike some other people with this problem, my hard drive isnt showing up on my pc windows 7 or my husbands macbook air, and although it has a flashing blue light when plugged in, it isnt making that spinning sound, which has me worried it might be a gonner.
Registration register your wd product to get the latest updates and. I have to hold the power off button for 510 seconds to get it turned off. Once this has been done, plug it back in and start it up. From all the articles i came across, the write protect read only issue appears to be a widespread problem that happens to users randomly, for no. Dr i get a read error message in softraid every time my external western digital my book 10tb wakes up from sleep. Wd my book essential not being recognized in windows 10. All manuals on can be viewed completely free of charge. I turned it off after back up, because i was also going to shut down my computer. Click the wd quick view icon in the menu bar and move the cursor over the name of your my book live drive to display drive status below the submenu.
Registrationregister your wd product to get the latest updates and special offers. Here is the easy answer for this fix you have to download wd quick formatter here is the link because it took me forever to figure out how to do this i went from website to website but here is your solution download this. This is a dead no longer functioning western digital mybook usb external hard disk drive. Western digital wd5000c032 my book essential pdf user manuals. Jan 17, 2009 i may have posted in the wrong section, but ill ask anyway.
My book essential edition user manual connecting the device 5 connecting the device windows 1. We delete comments that violate our policy, which we encourage you to read. Im not good with it, and id like to ask how to properly turn off the mybook essential and unplug it. I have followed one of the faqs on the western digital web site which mentions accessing the shared storage manager and followed the procedure.
Your product includes 30 days of free telephone support during the warranty period. Connect the drives power cord and usb cable as shown. Update if you have a western digital my cloud network attached storage. If i restart the computer, with both my books connected, th read more. My book user manual about your wd drive 1 about your wd drive secure your precious memories on my book desktop storage. External drive failure wd my book essential 2tb my. This 30 day period starts on the date of your first telephone contact with wd technical support. It comes with all the software you need to help protect your data, including wd backup and wd security software and is compatible with apple time machine. I recently bought a 2tb wd my book essentials external hard drive a few months ago in september last year. Western digitals refreshed my book essential external hard drive provides a simple, unobtrusive, and relatively inexpensive. That is because doing so will not damage the hard drive or the pc. Western digital my book essential with smartware backup. Registrationregister your wd product to get the latest updates and special. Just plug it in and save your valuable data, music, photos, and.
Before that it was working perfectly on both computers. I can access the admin account on my router but that is the limit of my knowledge. Does anyone know or has experience with taking the disk out of the box and maybe try to plug it into the computer through a different method sata or something else maybe. Bad dc adapter since this is the desktop version with external power. Datacent offers full range of data recovery services for your failed my book essential edition western digital hard disk drive.
When i plug it in, i hear the machine inside starting up and the white light starts to blink for a few seconds then it stops. Available in various editions from essential, to premium to world edition. Went away again yesterday, and now nothing i can do will make it show up again. Western digital uses a smart design to make the my book essential look as good as it performs. Nov 21, 2012 yes that is the correct way to remove an external hard drive. Western digital wd2500c032 my book essential manuals and. Wd mybook external 1tb disk no response when plugging it in. My cdrom drives quit working right before i got this.
Western digital, wd, the wd logo, my book and my passport are registered trademarks and my. My book essential edition user manual getting started 1 getting started thank you for purchasing this wd product. As for your second question the answer is yes, it is safe to do so. When you remove the metal shielding, you see the circuit board and all. Western digital my book essentials 2 tb enclosure died, drive. How to get back data from western digital my book essential. Western digital wdbacw0020hbk my book essential pdf user manuals. I have a clients western digital my book essentials 2 tb enclosure that died, and i believe the drive is dieing not dead yet as well. Ac adapter for wd my book home edition wd5000h1cs00. I moved all my music, photos and personal files onto this hard drive. First safely remove the drive and then press the power button of just pull the usb cable and it will go off. My book essential hard drive is not recognized by windows 7. Oct 04, 2009 windows lost my usb western digital my book hard drive. I am going to replace the drive with an identical spare that works.
1111 941 167 1499 1152 994 114 424 1148 431 117 773 462 1206 32 669 429 40 1573 124 372 1486 379 444 651 1241 680 1189 1510 130 51 1492 1217 1410 1325 965 1286 63 1476 970 51 943 1463 77 905 960 1331